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  Request > Initiation > Design > Build > Deploy > Close

Close

Project closeout is the last phase in the engagement delivery lifecycle. Closeout begins when the client accepts the project deliverables and the engagement manager and sponsor agree that the project has met the goals established. While closeout activities may seem administrative, they become the springboard for a whole set of future value-creating activities in the organization. Closeout is a pivotal activity in the context of organizational learning.

Project closeout includes the following key elements:

 
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Turn over project deliverables to client

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Complete any remaining project records

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Document the successes of the project

 
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Share lessons learned

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Plan for Post Implementation Review

 
bullet Capture client testimonials, quotes and case studies
bullet Identify additional client opportunities  

 

 

 

 

 

 

 


Share Lessons Learned
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